The Vanity Metric Trap

Followers, likes, page views, impressions — these numbers look good in reports but rarely correlate with business results.

The Only Metrics That Matter

Measure Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV), and the CLV:CAC ratio. A ratio above 3:1 means your marketing is profitable.

Attribution: The Hard Part

Most businesses under-attribute content and SEO and over-attribute last-touch channels. Multi-touch attribution gives a far more accurate picture than last-click models.